Frequently asked questions

Everything you might want to know before and after ordering your Sycario brief, in one place. Cannot find your answer? Write to support@sycario.com and a real person will reply within 1 to 2 business days.

Questions about the product

What is the Sycario Cross-Band Shaping Brief?

A high-waisted shaping brief with two soft bands that cross over your tummy and waist. The bands spread gentle, even support instead of squeezing one spot, and mesh panels keep it breathable.

What is it made of?

A soft polyamide and elastane blend with breathable mesh panels.

Will it show under my clothes?

The edges are smooth and lie flat, so it stays discreet under leggings, jeans and dresses.

Is it a medical product?

No. It is a clothing product designed for comfort and support. It is not a medical device and is not intended to diagnose, treat or prevent any condition.

Questions about wearing it

When can I start wearing it after birth?

Whenever it feels comfortable. Start with an hour or two a day and build up gradually, and if you are unsure, ask your healthcare provider.

Where does the waistband sit?

High on the waist, well above the bikini line, so nothing rubs low on your tummy. The high-rise cut is designed to stay up when you sit.

Can I wear it while breastfeeding?

Yes. It is a brief, so it never gets in the way of feeding.

Will it change my shape permanently?

No. It smooths your silhouette and gives gentle, even support while you wear it, but it does not change your body.

Can I sleep in it?

Most women are more comfortable without it at night. Take it off whenever it feels uncomfortable.

Questions about sizing

Which size should I choose?

Measure your waist and hips and compare them with our size guide. Between two sizes? Choose the larger one. For more practical fit and comfort tips, read our high-waist shapewear guide.

What if the size is wrong?

Email us within 90 days of delivery and we send a different size or colour free of charge. You get one free exchange per order.

Questions about shipping

How much does shipping cost?

Shipping is free on every order, worldwide.

How long does delivery take?

Orders are processed within 1 to 3 business days, and most arrive 10 to 20 business days after shipping. You receive a tracking number by email when your order ships. See our shipping policy.

Where do orders ship from?

From our production partners’ warehouses, mostly in Asia. That is why delivery takes a little longer, and why every order is tracked.

Will I pay customs fees?

Depending on your country, import duties or taxes may be charged by your local customs office. They are not included in our prices.

Questions about payment and returns

How can I pay?

By card (Visa, Mastercard, American Express), Apple Pay, Google Pay, Link or PayPal. Payments are processed securely by Stripe and PayPal; we never see or store your full card details.

What is the 90-day guarantee?

If you are not happy with your brief for any reason, ask for a full refund within 90 days of delivery. You do not need to send it back. Read our refund policy.

How long does a refund take?

Once confirmed, we send the refund within 3 business days. Your bank can take 5 to 10 business days to show it.